Refund, delivery and cancellation policy
How refunds, delivery, cancellations and promotions work for every purchase made through our checkouts.
Last updated: September 29, 2026
1. Who we are
This website and the sale of its products are operated by LJ DIGITAL SELL LLC, located at 1057 Northwest 136th Avenue, Miami, FL 33182, US. You can reach us at hola@ljdigitalsell.com or +542946519050.
2. Refunds and disputes
We offer a 14-day money-back guarantee counted from the purchase date. Within that period you may request a refund of the amount paid by writing to hola@ljdigitalsell.com from the email used at checkout and quoting your order number.
Refunds are issued to the original payment method, usually within 5 to 10 business days depending on your bank or card issuer. After the guarantee period no refunds are issued, as these are digital products with immediate access.
3. Before opening a dispute
If you do not recognize a charge or something went wrong with your purchase, please contact us first at hola@ljdigitalsell.com: we reply within 24 hours and can refund you directly without you having to open a dispute with your bank. The charge appears on your statement as "LJ DIGITAL SELL LLC".
4. Delivery policy
Immediately after your payment is confirmed you receive an email with a secure link to download or access your purchase.
All products are digital. Nothing is shipped physically.
If you do not receive access within a few minutes of paying, check your spam or promotions folder and, if it is still missing, write to hola@ljdigitalsell.com from the email used at checkout.
5. Eligibility and restrictions
You must be at least 18 years old and legally able to enter into a contract to make a purchase.
We reserve the right to refuse or cancel an order where we suspect fraud, use of someone else's payment method or a breach of these terms; in that case the amount charged is refunded.
6. Promotions and limited-time offers
Discounts, crossed-out prices, countdown timers, optional add-ons ("add to your order") and offers shown after payment are limited-time promotions. The price you pay is always the one displayed at checkout when you confirm, in the currency shown.
Promotions cannot be combined unless stated otherwise, may end without notice and do not apply retroactively to earlier purchases. Included bonuses have no cash value and are not refunded separately.
7. Contact
Customer support: hola@ljdigitalsell.com · +542946519050. We reply within 24 hours. Address: 1057 Northwest 136th Avenue, Miami, FL 33182, US.